Box Office FAQ

HOW DO I PURCHASE TICKETS?

You can call the box office at 678-615-8392, or email boxoffice@liveartstheatre.org
You can also buy tickets to our productions online by visiting our Box Office page.
There are no refunds on tickets once purchased.

is there a limit to the number of tickets i can buy?

Online ticket sales are limited to 50 per order.

DO YOU TAKE CREDIT CARDS?

We accept MasterCard, Visa, American Express and Discover. There is a $1 fee per ticket, and a $1 processing fee for all other transactions. A government issued photo ID is required for all credit card and check purchases made at the box office.

CAN I RESERVE MY TICKET IN ADVANCE AND PAY FOR IT WHEN I COME TO THE SHOW?

You can reserve tickets and pick them up at Will Call the day of the show, however we require payment at the time the reservation is made. Pay on pickup is a benefit that is offered to our Live Arts Members. You can become a member here!

ARE THERE ADDITIONAL FEES ATTACHED TO MY TICKETS?

Our online server, Brown Paper Tickets, charges a $1.00 fee per ticket plus a 3.5 percent credit card processing charge. Cash and check transactions to not currently incur any fees.

Do you offer discounts for groups?

Groups of 10 or more tickets purchased for the same performance receive a group rate of $10. Call the box office at 678-615-8392 for more information.`

Are there any discounts available?

Live Arts Theatre often offers discounts on tickets. Our current discounts are listed below:

Military   Military personnel with a valid ID receive 20percent off tickets to all Live Arts shows.
Playwrights   We have $10 tickets available for all playwrights.

DOES LIVE ARTS HAVE A SEASON SUBSCRIPTION PACKAGE?

Right now, we offer punch passes as our season subscription. This is a flexible card that provides savings of up to 45percent off our regular ticket prices. You can learn more here.

I need to exchange my tickets for another show. how do i do this?

Please contact the box office at least 24 hours in advance. Phone number is 678-615-8392, email is boxoffice@liveartstheatre.org
There are no refunds on purchased tickets.

All ticket exchanges are done on a first come-first serve basis. Please exchange your tickets as soon as you are aware of the need to do so. Single show tickets may be exchanged for another performance of the same show on a space available basis.  Please contact the box office at least 24 hours prior to the performance you have tickets for. Single show tickets may not be exchanged for a different production.

Punch pass reservations may be changed at least 24 hours prior to the selected performance and there is no fee involved.

All other changes will incur a $1 per ticket fee, payable upon changing your reservation.
This fee is waived for our Sustaining Members.  All other members receive one free ticket exchange per season.

I LOST MY TICKET! WHAT SHOULD I DO?

Contact the box office ASAP at 678-615-8392 or boxoffice@liveartstheatre.org . We can look it up and replace your ticket.

what does “sold out”mean?

Sold out means we have no tickets left. You can call 678-615-8392 and be added to the waitlist, or you can purchase tickets to a different performance.

can’t you just add a seat for me?

No. Due to the layout and size of our venue, fire code, and for the safety of our cast, crew, and other audience members, we cannot add seats.